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How to configure ticket aggregation settings using Platform grouping

This guide will explore how to set the Ostorlab Ticket Aggregation Settings using platform grouping.

The ticket aggregation settings allow you to group the vulnerabilities based on defined criteria that can ease the vulnerability management lifecycle.

To configure the ticket aggregation settings, follow these steps:

  • Go to your Organisation's dashboard

Organization Dashboard

Select Platform Groups

  • Add the platforms to group together.

Click Platform Grouping

  • For example, we want to group Android File and Android Store.

Check Android

  • Once all the elements are added, click the ADD PLATFORM GROUP button.

Click Add Platform Group

  • You can add multiple grouping, depending on how you want to group the tickets.

Add second Platform Grouping

  • Validate your groups.

Validate the ticket grouping

  • Update your configuration to save the changes. The old tickets will be closed and new tickets will be created based on the new grouping.

Update the ticket grouping