Vulnerabilities and Tickets Management.

Assign a vulnerability

To assign a vulnerability to a member of your team, head to "Remediation" menu, click on the ticket you want to assign,

In the "People" section, select the user you want to assign.

Mark a vulnerability as fixed

When a member of your team finishes fixing a vulnerability, you can mark the corresponding ticket as "Fixed".

Click on the ticket, select "status", and update it to "Fixed".

Mark a vulnerability as false positive

To mark a vulnerability as a "False Positive", change the status of the corresponding ticket to: "False Positive".

Mark a vulnerability as an exception

To mark a vulnerability as an "Exception", change the status of the corresponding ticket to: "Exception".

Change priority of a ticket

To change the priority of a ticket, simply update the "Priority" option in the details page to the priority of your choice.

Possible options, from the most critical to the least important are: "P0", "P1", "P2" and "P3".