Skip to content

Ticket Commenting

Welcome to the Ostorlab tutorial on commenting on a ticket. This guide will walk you through the steps to effectively comment on a ticket using the Ostorlab platform.

To begin, locate the Remediation option in the left menu, or simply click on the Remediation button at the top of the page.

Navigate to Remediation

Open the ticket you wish to comment on.

Select ticket

You can add a comment using the Markdown format, like this.

Add comment

Preview your comment before submission to ensure it meets your expectations.

Check Preview

Once satisfied, click the comment button to publish your comment.

Publish Comment

The comment is now published.


This guide covered the essential steps for a seamless ticket commenting process.